Data protection


1.            Preamble

In the following we inform you about the collection of personal data when using our website. Personal data is all data that can be related to you personally, e.g. Name, address, email addresses.


2.            Name and contact details of the person responsible for processing

This data protection information applies to data processing by:


Octagon Industries Limited
152 Naxxar Road
SGN 9030 San Gwann



3.            Collection and storage of personal data and the type and purpose of their use

                a)            When visiting the website:

When you visit our website, the browser used on your device automatically sends information to the server on our website. This information is temporarily stored in a so-called log file. The following information is recorded without your intervention and stored until it is automatically deleted:

  • Visited pages
  • Date and time of access
  • Amount of data sent in bytes
  • Source / reference from which you came to the page
  • Browser used
  • Operating system used
  • IP address used

The data collected is only used to generate visitor statistics about the use of our website and to improve our website.

The legal basis for data processing is Art. 6 Para. 1 S. 1 lit. f GDPR. Our legitimate interest follows from the data processing purposes listed above.



Personal data is information about the factual or personal circumstances of a specific or identifiable natural person. This includes, for example, your name, your telephone number, your address, and all inventory data that you provide to us when you register and create your customer account. Statistical data that we collect, for example, when you visit our web shop and that cannot be directly linked to you are not included. For example, these are statistics about which pages of our shop are particularly popular or how many users visit certain pages of the shop.



For each customer who registers accordingly, we set up a password-protected direct access to his inventory data (customer account) stored with us. Here you can view data about your completed, open and recently sent orders as well as wish and comparison lists and manage your data, product ratings and the newsletter. You undertake to treat the personal access data confidentially and not to make it accessible to unauthorized third parties. We cannot accept liability for misused passwords unless we are responsible for the misuse.
If you do not log out, you will remain logged in automatically. This function enables you to use some of our services without having to log in again each time. For security reasons, however, you will be asked to enter your password again, for example if your personal data is to be changed or you would like to place an order.



Data protection is very important to us. Therefore, we strictly adhere to the legal provisions when collecting, processing and using your personal data. We collect, save and process your data for the entire processing of your purchase, including any subsequent warranties, for our services, technical administration and our own marketing purposes. Your personal data will only be passed on to third parties or otherwise transmitted if this is necessary for the purpose of contract execution or billing or if you have given your prior consent. As part of the order processing, for example, the service providers we use (such as transporters, logisticians, banks) receive the necessary data for order and order processing. The data passed on in this way may only be used by our service providers to fulfill their task. Any other use of the information is not permitted and is not carried out by any of the service providers we entrust with.
We need your correct name, address and payment details to process your order. We need your email address so that we can confirm your order and communicate with you. We also use this for your identification (customer login). You will also receive your order and shipping confirmation as well as payment reminders or reminders in the event of a delay in payment via your e-mail address.

Your personal data will be deleted if there are no legal storage obligations to the contrary and if you have made a claim for deletion, if the data is no longer required to fulfill the purpose for which it was stored or if its storage is inadmissible for other legal reasons.



In addition to processing your data to process your purchase, we also use your data to communicate with you about your orders, certain products or marketing campaigns and to recommend products or services that may interest you.

You can object to the use of your personal data for advertising purposes at any time in total or for individual measures, without incurring any costs other than the transmission costs according to the basic tariffs. A message in text form to the contact details mentioned under number 1 (e.g. email, fax, letter) is sufficient for this.


We use the so-called double opt-in procedure for sending the newsletter, i.e. we will only send you a newsletter by email if you have expressly confirmed to us beforehand that we should activate the newsletter service. We will then send you a notification email and ask you to confirm that you would like to receive our newsletter by clicking on a link contained in this email.
If you later no longer wish to receive newsletters from us, you can object to them at any time without incurring any costs other than the transmission costs according to the basic tariffs. A message in text form to the contact details mentioned in section 2 (e.g. email, fax, letter) is sufficient for this. Of course, you will also find an unsubscribe link in every newsletter.


As a customer, you may receive product recommendations from us by email. You will receive these product recommendations from us regardless of whether you have subscribed to a newsletter. In this way we want to send you information about products from our range that may interest you based on your last purchases from us. We strictly follow the legal requirements.

We are constantly striving to improve the quality of our products and services. For this reason, you will receive a request from us by email to evaluate the products ordered. Your product reviews are anonymized, saved in your customer account and made visible on the product. If a data subject leaves a product rating or a comment in the area for product ratings published on this website, in addition to the ratings or comments left by the data subject, information about the time of entry and the user name (pseudonym) chosen by the data subject is saved and released. The IP address assigned by the data subject's Internet service provider (ISP) is also logged. The IP address is saved for security reasons and in the event that the data subject violates the rights of third parties or posts illegal content by making a comment. The storage of this personal data is therefore in the own interest of the person responsible for the processing, so that the latter could possibly exculpate himself in the event of an infringement. The personal data collected will not be passed on to third parties unless such transfer is required by law or to serve as legal defense for the controller.

If you no longer wish to receive product recommendations or a total of advertising messages from us, you can object to this at any time without incurring any costs other than the transmission costs according to the basic tariffs. A message in text form to the contact details mentioned under number 1 (e.g. email, fax, letter) is sufficient for this. Of course you will also find an unsubscribe link in every email.


Information we receive from you helps us to permanently improve your shopping experience and to make it customer-friendly and individual for you. The information you transmit and automatically generate is used to design advertising tailored to you and your interests. For this we use existing information, such as confirmation of receipt and reading of e-mails, information about the computer and connection to the Internet, operating system and platform, your order history, your service history, date and time of your visit to the homepage, products you have viewed.

After your express approval, we will send you loyalty discounts and vouchers by e-mail, which will give you discounts on future orders from us.

We use the information obtained only in a pseudonymized form. By analyzing and evaluating this information, it is possible for us to improve our websites and our website, as well as to send you individual advertising. This means advertising that recommends products that you might actually be interested in. Our goal is to make our advertising more useful and interesting for you. Therefore, the evaluation and analysis of the pseudonymized data you collect helps us to ensure that we do not send you random advertising. Rather, we send you advertising, such as newsletters, product recommendations, by e-mail or letter advertising, which correspond to your areas of interest. In this respect, for example, we also compare which of our advertising emails you open in order to avoid unnecessary emails being sent to you.
We use the data I have provided and other information stored on my customer account, as well as pseudonymized usage data, to present me with personalized advertising and / or special offers and services.
If you do not want to receive personalized advertising, you can object to this at any time in total or for certain measures. A message in text form to the contact details mentioned in section 2 (e.g. email, fax, letter) is sufficient for this.


b)          When contacting us by email

When you contact us by e-mail, the data you provide (your e-mail address, possibly your name and telephone number) will only be saved by us to the extent that you can process your request or answer your questions.

Data processing for the purpose of contacting us is carried out in accordance with Art. 6 Para. a GDPR based on a voluntarily given consent.

We delete the data arising in this context after the storage is no longer required, for example because the request you have made has been resolved, or restrict processing if there are statutory retention periods.


4.            Disclosure of data

Your personal data will not be transmitted to third parties for purposes other than those listed below.

We only share your personal data with third parties if:


  • You have given your consent pursuant to Art. 6 Para. 1 S. 1 lit. a DSGVO have given express consent,
  • the disclosure according to Art. 6 Para. 1 S. 1 lit. f GDPR is required to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data,
  • in the event that for the transfer according to Art. 6 Para. 1 S. 1 lit. c GDPR there is a legal obligation, as well
  • this is legally permissible and according to Art. 6 para. 1 sentence 1 lit. b GDPR is required for the processing of contractual relationships with you.

5.            Cookies

What are cookies?
Cookies are small files that are stored on your data carrier and that store certain settings and data for exchange with our system via your browser. A basic distinction is made between 2 different types of cookies, so-called session cookies, which are deleted as soon as you close your browser and temporary / permanent cookies, which are stored on your data carrier for a longer period or indefinitely. This storage helps us to design our websites and our offers accordingly and makes it easier for you to use them, for example by saving certain entries so that you do not have to repeat them all the time. For your convenience, we can use cookies, for example, to store products in shopping baskets for later use.

We use cookies on this website. These are small text files that your browser automatically creates and that are saved on your end device (laptop, tablet, smartphone, etc.) when you visit our website.

The data stored in our cookies are not linked to your personal data (name, address, etc.). Without your express consent, we will not use the tracking tools to:
• collect personal information about you
• to transmit such data to third-party providers and marketing platforms
• Link the data with your personal data (name, address, etc.).

In addition, some of the third-party services we integrate may use cookies. For information on the respective mode of operation and the associated data processing, please refer to the websites of the relevant providers.


6.            Data Analysis

Data protection declaration for the use of PIWIK data analysis

The web analysis service Piwik is used on our website. Piwik is an open source software that evaluates the access of website visitors. The analysis is made possible by means of cookies, which are text files. The cookies collect information regarding your use of our website. These are stored on one of our own servers in Germany. Your data will not be passed on to third parties. However, you have the option of preventing Piwik cookies from being stored on your computer. To do this, you must modify the settings on your internet browser accordingly. However, this may mean that you cannot use our website in full.

With this tracking measure we want to ensure a needs-based design and the continuous optimization of our website. On the other hand, we use this tracking measure to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer. These interests are to be regarded as legitimate within the meaning of the relevant regulations.


Data protection declaration for the use of Google Analytics

This website uses the "Google Analytics" service provided by Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA ("Google").
The service uses "cookies". By storing cookies on your computer, Google can analyze your use of our website. The information generated by the cookies about your use of this website and your IP address is usually transmitted to a Google Inc. server in the USA and saved by it.

If IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activities and to provide other services related to website use to the website operator.

This website uses Google Analytics with the extension "anonymizeIp ()". As a result, IP addresses are processed in truncated form. A personal relationship can thus be excluded.
For the exceptional cases in which personal data are transferred to the USA, Google has submitted to the EU-US Privacy Shield,

You have the option of preventing the storage of cookies on your device by making the appropriate settings in your browser. However, there is no guarantee that you will be able to access all the functions of this website without restrictions if your browser does not allow cookies. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and Install:

With this tracking measure we want to ensure a needs-based design and the continuous optimization of our website. On the other hand, we use this tracking measure to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer. These interests are to be regarded as legitimate within the meaning of the aforementioned regulation.

The aforementioned analysis measures are carried out by us on the basis of Art. 6 para. 1 sentence 1 lit. f GDPR carried out



Data protection declaration for the use of Google +1

Collection and disclosure of information:
You can use the Google +1 button to publish information worldwide. Via the Google +1 button you and other users receive personalized content from Google and our partners. Google stores both the information that you have given +1 for content and information about the page that you viewed when you clicked +1. Your +1 can be displayed together with your profile name and your photo in Google services, such as in search results or in your Google profile, or in other places on websites and advertisements on the Internet.

Google records information about your +1 activities in order to improve the Google services for you and others. In order to be able to use the Google +1 button, you need a globally visible, public Google profile that must contain at least the name chosen for the profile. This name is used in all Google services. In some cases, this name can also replace another name that you used when sharing content via your Google account. The identity of your Google profile can be shown to users who know your email address or who have other identifying information about you.

Use of the information collected:
In addition to the uses described above, the information you provide will be used in accordance with the applicable Google data protection regulations. Google may publish summarized statistics about the +1 activities of the users or pass them on to users and partners, such as publishers, advertisers or connected websites.



Data protection declaration for the use of Bing Universal Event Tracking (UET)

Our website uses Bing Ads technology to collect and store data from which user profiles are created using pseudonyms. This is a service of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. This service enables us to track the activities of users on our website if they have reached our website via Bing Ads ads. If you reach our website via such an advertisement, a cookie will be placed on your computer. A Bing UET tag is integrated on our website. This is a code that is used to store some non-personal data about the use of the website in connection with the cookie. This includes, among other things, the length of time on the website, which areas of the website were accessed and which display the user used to access the website. Your identity information is not collected.

The information collected is transferred to Microsoft servers in the USA and stored there for a maximum of 180 days. You can prevent the collection of the data generated by the cookie and related to your use of the website and the processing of this data by deactivating the setting of cookies. This may restrict the functionality of the website.

In addition, Microsoft can use so-called cross-device tracking to track your usage behavior across several of your electronic devices and is therefore able to display personalized advertising on or in Microsoft websites and apps. You can deactivate this behavior at

You can find more information about Bing's analysis services on the Bing Ads website ( You can find more information on data protection at Microsoft and Bing in Microsoft's data protection regulations (



7.            Your Rights

a)           Information, correction, deletion, restriction of processing, data portability, revocation, complaint

You have the right:

  • To request information about your personal data processed by us in accordance with Art. 15 GDPR. In particular, you can obtain information about the processing purposes, the categories of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to correction, deletion, restriction of processing or opposition, the existence of a Right to lodge a complaint, the origin of your data, unless it was collected by us, as well as the existence of automated decision-making including profiling and, if necessary, meaningful information about its details;
  • in accordance with Art. 16 GDPR, immediately request the correction of incorrect or incomplete personal data stored by us;
  • According to Art. 17 GDPR, to request the deletion of your personal data stored by us, unless the processing to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims is required;
  • to demand restriction of the processing of your personal data in accordance with Art. 18 GDPR, provided that the accuracy of the data is disputed by you, the processing is unlawful, but you refuse to delete it and we no longer need the data, but you need it for the establishment, exercise or need to defend legal claims or you have objected to processing in accordance with Art. 21 GDPR;
  • in accordance with Art. 20 GDPR to receive your personal data that you have provided in a structured, common and machine-readable format or to request transmission to another person responsible;
  • to revoke your consent given to us at any time in accordance with Art. 7 Para. 3 GDPR. As a result, we are no longer allowed to continue processing data based on this consent in the future and
  • to complain to a supervisory authority in accordance with Art. 77 GDPR. As a rule, you can contact the supervisory authority of your usual place of residence or work or our branch.


b)           Right to object

If your personal data is based on legitimate interests in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR are processed, you have the right to object to the processing of your personal data in accordance with Art. In the latter case, you have a general right to object, which we will implement without specifying a particular situation.

If you would like to exercise your right to object, simply send us an email:


8.            Data security

We use the common SSL (Secure Socket Layer) method in connection with the highest encryption level supported by your browser when visiting the website. As a rule, this is a 256 bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can tell whether an individual page of our website is transmitted in encrypted form by the closed display of the key or lock symbol in the lower status bar of your browser.

We also use suitable technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.



9.          Up-to-dateness and change of this data protection declaration

This data protection declaration is currently valid and was last updated in May 2018.

Through the further development of our website and offers about it or due to changed legal or official requirements, it may be necessary to change this data protection declaration. The current data protection declaration can be viewed on the website at any time von Ihnen abgerufen und ausgedruckt werden.